Privacy Policy
Last updated: April 2026
At Couture Divara, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (couturedivara.com) or make a purchase from us. Please read this policy carefully.
1. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Credit card details and other payment data (processed securely through our payment providers).
- Device & Usage Information: IP address, browser type, pages visited, and time spent on our website.
- Communications: Any messages or inquiries you send to us.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfil your orders
- Send order confirmations, shipping updates, and customer service communications
- Improve our website and shopping experience
- Send promotional emails and marketing communications (with your consent)
- Comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and fulfilling orders (e.g., payment processors, shipping carriers), subject to strict confidentiality agreements.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings; however, this may affect the functionality of our website.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us and we will respond within a reasonable timeframe.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.